How can we help?

Enter your email and open the link we send you. There’s no password to remember.

No. One account is for one person. Logins can’t be shared, including inside a groupbuy.

You can’t start new generations until you renew. Your Studio library and history stay open to view and download.

Checkout lists the coins we accept right now, each with its network. Tron needs a connected wallet. Send the exact amount on the network shown.

No. Each payment covers 30 days, and we email you before it ends. Pay again any time: new days start after your current end.

Send the exact amount shown. If you send less, send the rest on the same payment page: a part-paid invoice stays open.

No. All payments are final, and crypto payments can’t be reversed. Check the coin, the network and the amount before you send. Payments are final

Up to 100 a day, counted over the last 24 hours, with no credits and no per-clip cost. That covers 480p and 720p clips up to 30 seconds.

480p and 720p. Use 720p for anything you post and 480p for drafts. 1080p is in private testing, by invite only.

Up to 30 seconds per clip.

Keta is powered by Seedance 2.5, with its own prompt layer on top. Keta is an independent service, not affiliated with ByteDance or endorsed by it.

An admin requests seats for their community. Every member gets their own seat and account; logins can’t be shared or resold. Read about groupbuys.

Enter it at checkout, after you sign in with your own email. It sets your price, or starts your pass if your community prepaid.

Report it. You don’t need an account. We remove intimate imagery within 48 hours of a valid report. Report a video of me.

Keta is made for people who don’t exist. A real person must give written permission. Never public figures, and nothing sexual, ever. Read the acceptable use policy.

Often, yes. Most platforms ask for an AI label, and EU law requires one on realistic deepfakes. Label realistic videos when you post.

Add Keta to your AI app with the server URL on ketagen.com/connect. Then sign in on ketagen.com and approve the app. There’s no key to paste. See how to connect.

Not yet. Keta is coming to ChatGPT’s plugin directory. Until it’s listed, add Keta to ChatGPT yourself as a custom MCP server, where your account allows it. See how to connect.

Most of what you do in the Studio: check your pass, use your library, make and delete videos, and open tickets. It can’t pay for you, go past your limits or change your email.

No. An app added by URL can show the plan and link you to Keta’s own checkout, where you pay in crypto. Payment never happens inside the app. Read the terms for connected apps.

Up to 3 at a time. To add another, disconnect one first, in the Studio or at ketagen.com/oauth/apps/. Videos from every app count toward your daily limit, shared with the Studio. See your connected apps.

In the Studio, open MCP and choose Disconnect beside the app; without a pass, use ketagen.com/oauth/apps/. It loses access within seconds. Videos it started stay in your History until you delete them. Open MCP in the Studio.

Disconnect it in the Studio first, or at ketagen.com/oauth/apps/ without a pass. Then send us a ticket under Account with the app’s name and what happened. Delete anything it made that you don’t want. Send a ticket.